How to Fix Roblox Error Code 267: Causes & Solutions

Get back in the game with these quick and easy fixes

Co-authored by Axire Game and Hannah Dillon

Last Updated: November 6, 2025 Fact Checked

Meaning & Causes

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Fixes

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Are you getting error code 267 in Roblox? This error code is different from some of the other error codes in the game because it usually provides a specific reason why the error code was given. However, if you can't figure out what the error code is trying to say or it doesn't say anything helpful, you might find yourself at a loss for what to do. If so, keep reading! We go over a bunch of troubleshooting tips to fix the issue in this article.

Error Code 267 in Roblox

Error code 267 means you were kicked from a Roblox game due to a script. The rest of the error message should explain the reason. If you can't fix the issue, try restarting your device, and make sure your internet connection is strong. Otherwise, you may have to report this issue to the game's admin.

Section 1 of 2:

Error 267: Meaning & Causes

Error code 267 means a script within the experience kicked you out. Developers can add various scripts to games to tell if someone is doing something unintended (such as cheating) or if an issue on your end (such as network issues) is causing problems.^{[1]
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- The unique thing about error code 267 is that the error usually tells you exactly why you were kicked from the game. So, it's usually easier to figure out what you need to do to fix the error.
- Common causes of error code 267 are network issues, bugs within the game itself, and using cheats and/or exploits.
- Roblox itself can't fix error 267. If error code 267 is appearing due to a bug, it's something the game's developer must fix.

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How to Fix Roblox Error Code 267

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Check the contents of the error message. Sometimes, you can figure out how to fix the error by seeing why the message was given to you. Unlike some other Roblox errors, error code 267 usually has a message attached to it.
- For example, if the error says there was an unknown error and to try connecting again, try joining the experience again.
- Another example of this is if you are banned from an experience for using cheats or doing another action against the rules. These bans are usually temporary, and the error message will say how long the ban is for.
If your internet isn't working properly, Roblox may give you error code 267. First, make sure you're still connected to the internet. If your internet connection isn't stable, try another connection if you're able. Otherwise, try connecting an ethernet cable if you're using Wi-Fi.^{[2]
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To restart your router or modem, unplug it and let it sit for a few seconds before plugging it back in. It will take a few moments for the device to reconnect to the internet. If you're a kid, make sure to get your parents' permission first or ask them for help.
If you're able to join another experience, you'll know if the error is isolated to one experience or not. If you're not able to enter any experiences, try some of the other tips in this article to troubleshoot the issue.
Sometimes, turning your device (whether it's a computer, phone, or tablet) off and then back on can fix error code 267. Make sure to shut the device down entirely, don't just lock it or put the device in sleep/hibernate mode.
Just like any other online game, Roblox can sometimes encounter server issues, which can cause errors when playing. Go to Roblox's server status page and check to see if there are any issues. If there are, they will be reflected on the page. Unfortunately, the only thing to do if there are Roblox server issues is to wait for them to be fixed.
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Report the error to the experience's admin. Usually, error code 267 is because a specific experience has an issue, not Roblox as a whole. To fix the issue, you may need to report the error to the admin of the experience you're trying to join.
- One way of doing this is to click on the Community tab on the experience's page. If the experience has a Discord server, you could also try joining the server to report an issue.
- You can also go to the Roblox support form. Fill out the required info. Under Type of help category choose Technical support, then choose Cannot visit experience.
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If nothing else works, try reinstalling Roblox. While this is a somewhat drastic measure, it will entirely reset your Roblox software in case there was some other glitch or bug that was occurring. Uninstalling Roblox will not delete your Roblox progress, as that is stored in Roblox's servers.
- On Windows, right-click the Start button and select Apps and Features. Scroll until you find Roblox, click the Uninstall button, then go to Roblox's website and download a new copy of Roblox to install.
- On Mac, open Finder and go to your Applications folder. Select the Roblox app and drag it into the trash, which may prompt the computer to ask for your username and password. Once the app is in the trash, empty the trash can by going to Finder > Empty Trash. Then go to Roblox's website and download a new copy of Roblox to install.
- On Android, open the Google Play Store and tap your profile in the top right. Select Manage apps & devices > Manage, then tap the Roblox app. Tap Uninstall. Then go back to the Google Play Store and reinstall Roblox.
- On iOS, press and hold the Roblox app until it begins to shake. In the contextual menu, select Remove App, then go to the App Store and reinstall Roblox.