This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.
There are 8 references cited in this article, which can be found at the bottom of the page.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
This article has been viewed 553,937 times.
Learn more...
This wikiHow guide teaches you how to see your smartphone's serial number without having to disassemble the phone. Finding the serial number on a non-smartphone is a bit trickier than it is on an Android or iPhone, but you should be able to find it somewhere on the phone's casing or in the phone's documentation.
Finding Your Phone's Serial Number (SN)
On an iPhone, you can view your serial number in Settings > General > About. On Android, you'll find the serial number in Settings > About phone, and you can also find it by dialing *#06# in the phone app.
Steps
-
Open your iPhone's Settings . Tap the Settings app icon, which is a set of gears on a gray background.[1]
- If you can't access the Settings app on your iPhone but have added it to Find My, jump to the iPhone (Find My) method.
-
Tap General. It's near the top of the second group of settings.[2]Advertisement
-
Tap About. This option is at the top of the General page.
-
Find the serial number. The serial number is the set of letters and numbers to the right of "Serial Number".
- You will also find other important iPhone identification numbers here, including your iPhone model number, EID, IMEI, and MAC address, and Bluetooth address.
-
Open your Android's Settings . You can do so by tapping the Settings app in your app list, or by swiping down from the top of the home screen, then tapping the gear icon at the top.[5]
-
Scroll down and tap About phone. It should be down at the bottom of the Settings page.[6]
-
Find the serial number next to "Serial number." The serial number is a combination of letters and numbers to the right of the "Serial number" heading.[7]
- If you don't see the serial number, tap Status, or tap your model to display it.
-
Look for the serial number on the outside of the phone. Some manufacturers will place a feature phone's serial number on the back or side of the battery, though you may need to remove any protective covering from your phone before looking for the serial number.
- This is relatively uncommon, but it's worth a quick look before moving on to less convenient steps.
-
Check the battery cover. In most cases, you'll be able to find the phone's serial number on the inside of the cover that protects the battery. While you'll have to remove this cover to view the serial number, you won't have to disassemble or damage your phone to do so; most flip phones' battery covers slide right off.[8]
- Make sure your phone is off before removing the battery cover.
-
Try using the Settings menu. If your non-smartphone has a "MENU" or "SETTINGS" key, press it, then find the ABOUT or INFO item and select it. You may be able to find your serial number here by using the arrow keys to scroll down.
-
Check your phone's original packaging or receipt. If you still have the receipt or packaging from when you purchased the phone, look for the serial number on the sticker or at the bottom of the receipt.[9]
-
Look up your phone on your account. If you use a traditional carrier such as Verizon Wireless or AT&T (e.g., not a pay-as-you-go plan), you can usually find information about your specific phone by logging into the carrier's website and viewing your account.[10]
- You'll usually need to have an email address and a password in order to log in. If you don't know these credentials, consider calling your local carrier to find out what your login information is.
-
Call your local carrier branch and ask for the serial number. In the event that you can't find the serial number on the phone, its packaging, or your online account, you can call your closest carrier branch and ask for the serial number.[11]
- In order for the branch to provide you with the number, you will have to provide some combination of your name, your date of birth, a PIN, the last four digits of your SSN, and/or your ID number.
-
Contact the phone manufacturer. If you still haven't found the number you're looking for, contact the company that made your phone to find out where it is located. In this case, be sure to contact the manufacturer, not the service provider.
- Samsung and Lumia are examples of phone manufacturers, while AT&T and Sprint are examples of service providers.
Community Q&A
-
QuestionHow do I find a stolen device if I have all the system information?
Community AnswerIf it has been stolen, go to the Apple Store, and they will be able to track it for you. -
QuestionWhere is the IP address located on an Android cell phone?
Community AnswerGo into your settings, then go to "about phone." It should be at the bottom of that page. -
QuestionI just lost my phone, but do not have a serial number. Is there another way to find it?
Community AnswerIf it's an Android phone, you can try logging into your Google account on a computer. Your serial number should show up under "My devices."
Video
Tips
-
If you take your smartphone in to have it serviced or replaced, your carrier rep may ask for your phone's IMEI, ESN, or MEID number. This number is different than the serial number, but is usually found in the same menu (e.g., the "About" section on an iPhone or the "About phone" section on an Android).Thanks
-
If all else fails and you do need to take your phone apart, the serial number is usually listed in one of the following places:Thanks
-
Some phones may display the serial number in writing on the back of the phone's casing, leading to the serial number wearing off over time. If so, you'll need to find your phone's manual or original packaging to determine its serial number.Thanks
* On the battery, underneath the back cover * Behind the battery * In the SIM card holder, visible after removing the SIM card
References
- ↑ https://support.apple.com/en-us/102858
- ↑ https://support.apple.com/en-us/108037?device-type=iphone#ios
- ↑ https://support.apple.com/guide/iphone/locate-a-device-iph09b087eda/ios
- ↑ https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/
- ↑ https://support.google.com/store/answer/3333000#zippy=,find-your-phones-imei-numbers
- ↑ https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/
- ↑ https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/
- ↑ https://www.att.com/device-support/article/wireless/KM1350935/ATT/ATTMC800
- ↑ https://www.t-mobile.com/dialed-in/wireless/what-is-an-imei-number
About This Article
1. Open your smartphone's Settings.
2. Tap General (iPhone) or System (Android).
3. Tap About (iPhone) or About phone (Android).
4. Find the "Serial number" heading, then review the number next to it.



















