Get in touch with Vodafone via the phone, social media, or forums
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If you're having trouble with your Vodafone phone or account, you can contact Vodafone UK by phone, through a social media account, or through their forums.
Calling Vodafone UK Customer Service
Dial 191 from your Vodafone mobile phone, or dial 03333 040 191 from another UK landline or mobile. If you’re abroad, dial +44 7836 191 191. Make sure to call during their opening hours, which are everyday from 8am to 9pm.
Steps
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1Dial the number. There are many numbers to contact Vodafone. Only some numbers are toll-free, so pick the easiest/cheapest number for you:
- 191 from your Vodafone mobile
- 03333 040 191 from other UK landlines or mobiles (standard call charges apply)
- +44 7836 191 191 from abroad (free from a Vodafone mobile)
- 08080 034 515 for broadband support (free from all UK landlines and mobiles), with lines open between 8 am and 11 pm, seven days a week
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2Contact them at the right time. You can contact Vodafone's advisers Monday to Sunday, 8 am - 9 pm.
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1Contact them via Twitter. You can tweet to @VodafoneUK about your problems. Or, send a direct message to @VodafoneUK. A representative will often follow up with help or advice about what to do next.
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2Contact them via Facebook. Go to Vodafone's Facebook page and get in touch with Vodafone.
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