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Master plumber Dave Jones walks through where to find and use water shutoff valves
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If you’re trying to fix something wrong with your toilet, the first step for most repairs is turning off the fixture’s water supply. While most toilets have an individual valve to turn off the fixture, older toilets may require you to turn off the main water supply in your home. We spoke with plumbers and home improvement specialists to share their advice on locating and operating the water shutoff valves in your home so you can stop potential leaks and perform the maintenance you need.

How to Cut Off Water to a Toilet

Master plumber Dave Jones recommends looking for the water supply valve behind or underneath your toilet and turning it clockwise. Newer ball valves only require a quarter-turn to shut off the water, but older gate-style valves require several turns before they completely close.

Section 1 of 5:

Turning Off Water with a Toilet Shutoff Valve

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  1. Professional plumber David Balkan explains that “basically every plumbing fixture has their own dedicated valves.”[1] The toilet’s shutoff valve is usually behind the fixture, and it looks like a football-shaped metal handle that connects a pipe on the wall to the bottom of your toilet’s tank.

    Meet the wikiHow Experts

    Dave Jones is a Master Plumber and the Midwest Regional Vice President at Roto-Rooter Plumbing and Water Cleanup.

    Patrick Johns is a home improvement specialist and owner of CatchAll Handyman Services, with 28 years of experience.

    David Balkan is a Professional Plumber and the CEO of Balkan Sewer & Water Main based in New York City.

    James Schuelke is a Professional Plumber and the co-owner of Twin Home Experts based in Los Angeles, CA.

  2. Jones says that turning the valve to the right, or clockwise, shuts off the water supply to your toilet. He notes, “If it’s an older style gate valve, it will require several turns before it closes. If it’s a quarter-turn ball valve, it only requires turning the valve one quarter of a turn.”[2]
    • If the toilet water supply valve is stuck or broken, home improvement specialist Patrick Johns suggests using a pair of pliers to gently loosen the handle. Just be careful not to apply too much pressure, as this could snap the stem.[3]
    • If the water valve looks rusty or is difficult to turn, try applying some WD-40 to it.
    • If you’re still unable to turn the valve, Johns says to shut off the main water valve for the entire house. Then, look into replacing the faulty valve.[4]
    EXPERT TIP
    James Schuelke

    James Schuelke

    Professional Plumber
    James Schuelke, along with his twin brother David, is the co-owner of the Twin Home Experts, a licensed plumbing, leak detection, and mold inspection company based in Los Angeles, California. James has over 32 years of home service and business plumbing experience and has expanded the Twin Home Experts to Phoenix, Arizona and the Pacific Northwest.
    James Schuelke
    James Schuelke
    Professional Plumber

    Make sure to shut the valve securely. When the valve is off, give it an extra quarter-turn to the right to make sure the water is completely off.

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  3. If the water supply is turned off, the water in the back tank will empty into the toilet bowl and not refill afterwards. If your toilet is clogged, you can also test if the water has been turned off by pushing down on the float lever in the tank. This is the lever attached to the ball-shaped float in the tank. If the water supply is turned off correctly, then no more water will enter the tank.
    • If the water is still turned on and running into your toilet tank, then check to make sure the valve is completely turned. If it is, then use one of the other methods to shut off your water.
  4. After you’ve done repairs or want to turn your water back on, simply turn the water valve counterclockwise as far as you can. You’ll hear your toilet running as water fills back into your tank. Give the toilet a flush to test it and make sure the water is turned back on.[5]
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Section 2 of 5:

Turning Off Your Home’s Main Water Supply

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  1. 1
    Shut off the main supply if the toilet’s valve is stuck or broken. If the toilet’s valve won’t turn or you’re unable to move it, don’t try to force it because you may damage the pipes. Instead, use your home’s main shutoff valve to turn the water off to all the fixtures in your home.
    • Keep in mind that you won’t be able to use any faucets, showers, or water heaters while you have the main supply valve turned off.
  2. In colder areas where freezing temperatures are more common, the water meter and main shutoff valve are typically located indoors. Jones explains, “If your home has a basement, you’ll likely find the main water shutoff valve on a basement wall facing the front of your house. On slab homes, the valve is often hidden from view inside a closet or wall access panel near the front of the house.”[6]
    • If you can’t find your water meter and valve in these typical locations, your best bet is to contact a professional plumber to have them locate your meter for you.
  3. Jones continues, “In hot climates, the shutoff valve is often mounted outdoors on the front of your house. However, most homes also have a shutoff valve inside a meter vault buried in the front yard.”[7] Check the side of your home or look for the lid to the underground box located somewhere on your property.
    • The main shutoff valve will have 1 or 2 “wheel” or lever handles jutting above or next to a metal pipe. They will probably be on either side of a water meter.
    • If you have an external water heater on the side of your home, there’s a good chance the water meter will be somewhere nearby.
  4. This will stop all the water flowing into your home, including the water supply to the toilet. Balkan notes that if there are 2 valves on either side of the water meter, turn the one that is closest to your home rather than the one closest to the street. He warns that if the main valve breaks, there isn’t a way to replace or repair it on your own.[8]
    • When you’re finished with your work or repairs, simply turn this valve counterclockwise again to turn the water back on.
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Section 3 of 5:

How to Stop a Toilet from Filling without Turning off Water

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  1. The float is usually a ball-shaped piece floating on top of the water. When you flush the toilet, the float falls with the water level and opens the water valve to refill the tank. When the water level raises the float and reaches a certain height, the valve stops letting water into the tank.[9]
  2. For best results, use a piece of wood that is about 1 inch (2.5 cm) shorter than the height of the tank. Position a piece of wood vertically so that the end rests on the bottom of the tank. This way, the top of the wood will hold the float lever up and prevent the tank from refilling after a flush.[11]
    • If the sides of the tank are too high to do this, Johns suggests placing a board or stick across the top of the tank to secure the float arm in the “up” position.[12]
    • As another alternative, Johns says to use a piece of string to hold the float arm in the “up” position.[13]
    • If you don’t have a piece of wood, anything that’s tall and sturdy enough to hold up the float lever can be used in this method, as long as it’s waterproof.
  3. The tank will empty while the wood or wire holds up the float arm, so the valve won’t open or refill the tank.[14]
    • If your toilet is clogged and you can’t flush it, use a bucket or tall cup to lift the water out of the tank until it’s empty.
  4. After you’re finished repairing your toilet, simply remove the board or strapping to allow the float to refill the tank. Place the lid back on the tank, and you’re good to go![15]
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Section 4 of 5:

Toilet Water Supply FAQs

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  1. 1
    Can you flush your toilet when the water supply is turned off? Schuelke notes that it’s absolutely safe and okay to flush your toilet after turning off the fixture or main water supply.[16] Flushing after you turn the water supply off empties the tank and removes any excess water still in your toilet, so it can help you access parts for repairs.
  2. 2
    How long can you leave a toilet’s water supply turned off? It’s usually safe to leave your water supply off for up to a few days or a few weeks for longer repairs. Just keep in mind that water won’t come out when you try flushing your toilet while you have the supply turned off.
    • Some plumbers warn that leaving your toilet’s water supply off for weeks or months at a time could cause sewer gases to travel up your pipes or cause the seals to dry out.[17]
  3. 3
    Can you replace a damaged water supply valve? If your toilet’s water valve is stuck or leaking, replacing it is important to prevent any further issues. Typically, installing new water supply valves is as simple as removing the old one and screwing the new one onto the pipe. However, if you have trouble or don’t feel comfortable working on it, contact your local plumber to make the simple repair.
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Section 5 of 5:

Additional Resources for Toilet Repairs

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  1. Follow our repair guides to get your toilet working properly again. Turning off your toilet’s water supply is typically the first step required for troubleshooting issues and making repairs. We’ve got tons of expert-backed resources, so check out these pages to help bring your toilet back to working order.

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References

  1. David Balkan. Professional Plumber & CEO of Balkan Sewer & Water Main. Expert Interview
  2. Dave Jones. Master Plumber, Roto-Rooter Plumbing & Water Cleanup. Expert Interview
  3. Patrick Johns. Home Improvement Specialist. Expert Interview
  4. Patrick Johns. Home Improvement Specialist. Expert Interview
  5. https://www.youtube.com/watch?v=nGn_QHIfrhw#t=1m44s
  6. Dave Jones. Master Plumber, Roto-Rooter Plumbing & Water Cleanup. Expert Interview
  7. Dave Jones. Master Plumber, Roto-Rooter Plumbing & Water Cleanup. Expert Interview
  8. David Balkan. Professional Plumber & CEO of Balkan Sewer & Water Main. Expert Interview
  9. https://www.popularmechanics.com/home/how-to/a4117/4303948/
  1. Patrick Johns. Home Improvement Specialist. Expert Interview
  2. https://www.popularmechanics.com/home/how-to/a4117/4303948/
  3. Patrick Johns. Home Improvement Specialist. Expert Interview
  4. Patrick Johns. Home Improvement Specialist. Expert Interview
  5. https://www.popularmechanics.com/home/how-to/a4117/4303948/
  6. https://www.popularmechanics.com/home/how-to/a4117/4303948/
  7. James Schuelke. Professional Plumber. Expert Interview
  8. https://trueserviceplumbing.ca/how-long-can-you-turn-off-water-to-toilet

About This Article

Dave Jones
Co-authored by:
Master Plumber, Roto-Rooter Plumbing & Water Cleanup
This article was co-authored by Dave Jones and by wikiHow staff writer, Hunter Rising. Dave Jones is a Professional Plumber and the Midwest Regional Vice President at Roto-Rooter Plumbing & Water Cleanup. In 1992, Jones joined Roto-Rooter as a drain service technician at the age of 18. Since then, he has risen through the ranks into positions of increasing authority. Dave served as general manager of Roto-Rooter’s Charlotte, North Carolina, and Atlanta, Georgia branches before being promoted to Contractor Area Manager and later to Regional Vice President. Dave holds Master Plumber Licenses in Pennsylvania, North Carolina, and Georgia. This article has been viewed 1,257,065 times.
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Co-authors: 33
Updated: April 1, 2026
Views: 1,257,065
Article SummaryX

To turn off the water supply to a toilet, simply close the toilet’s shutoff valve, which looks like a football-shaped valve located beneath the tank. Turn the valve clockwise until it can’t turn anymore, then flush your toilet. If your bowl doesn’t refill with water, that means you’ve successfully turned off the water supply. If you have an older toilet without a shutoff valve, you’ll need to shut off the water main valve, which will be in the basement or in an iron box along the side of your home. To locate the valve, look for a wheel-shaped handle or lever and turn it clockwise to shut off the water. If there are 2 valves, turn the one that’s closest to your home. For more advice, including how to refill your toilet with water once you’re finished with your repairs, keep reading!

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Thanks to all authors for creating a page that has been read 1,257,065 times.

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  • Anonymous

    Anonymous

    Jan 26, 2024

    "Lots of great info that made a toilet change out from being put off for several years to a work project started and..." more
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