3 Easy Ways to Redeem Microsoft Rewards Points on Xbox

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Find out what you can redeem Xbox Points for and how to claim them

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Last Updated: April 6, 2026

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Redeem on Xbox

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Redeem Online

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Redeem in the App

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FAQ

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You can earn rewards points by making purchases or participating in special events on Xbox, or even by doing simple things like taking quizzes on Bing while signed into your Microsoft account. But how do you redeem them? In this article, we’ll explain how to trade in your Microsoft Rewards points for gift cards and more on your Xbox console, the Bing Rewards website, or the Xbox mobile app. We’ll also answer your most common questions and offer troubleshooting tips.

How to Redeem Rewards on Xbox

You can trade Microsoft rewards points for gift cards and more directly from your Xbox console. Navigate to your profile and select My Rewards > Xbox Rewards. Select a reward and click Redeem Reward > Confirm Reward. Alternatively, claim rewards from the Bing Rewards website or the Xbox app.

Section 1 of 4:

Redeeming on the Xbox

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1
Press the Xbox button. Press the Xbox button on your controller to go to the Xbox home screen.
2
Press the right bumper until you get to the Profile & system tab. This is where you can find information about your Xbox account, including any rewards points you’ve earned.

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3
Select your name and press A. A new screen will open with your profile and account information.
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Select My Rewards. Navigate to My Rewards and press A on the controller to select it.
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Click on Claim points (optional). This will add any unclaimed points to your balance. Press B to return to the previous screen.
- It’s important to claim points so they don’t expire.^{[1]
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6
Select Xbox Rewards. You should see this button under your points balance.
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Choose a reward from the catalog. On the next screen, you’ll see a list of available rewards. This will include things like gift cards, game passes, sweepstakes entries, and charitable donations.
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Click Redeem Reward > Confirm Reward. Once you find a reward you’re interested in, select it and click the Redeem Reward button. You’ll see a page showing what your new points balance will be after you redeem. Click Confirm Reward to finalize your purchase. You might be prompted to verify your purchase with a code sent to the phone number associated with your Microsoft account. If the order is successful, a confirmation email with further instructions should arrive within a few minutes.
- If you don’t see the email right away, check your spam folder. You can also navigate to rewards.bing.com/, click the Redeem tab, and select Order History on the left side of the page. Click Resend next to your order to send the confirmation email again.^{[2]
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9
Select Done after you see the confirmation screen. This will take you back to the page for the reward you selected.
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Use rewards points to make purchases in the Xbox store (US only). In some regions, you can use rewards points to cover some or all of the cost of a game in the Xbox store. This only works when you’re purchasing a single item. To use your points this way:^{[3]
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- Go to the Store on your console.
- Find the game or add-on you want to buy and select Buy now.
- Select your points balance under the Use funds header, along with any other payment methods you want to use to complete the purchase.
- Select Buy.

Section 2 of 4:

Redeeming Online

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1
Visit rewards.bing.com/redeem and sign in with your Microsoft account. You can redeem all your Microsoft points online, including points you’ve earned on the Xbox. To get started, visit the Bing rewards page and sign in with the same Microsoft account you use on your Xbox.
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Click REDEEM REWARD under the reward you want to claim. Scroll through the reward catalog until you find a reward you’re interested in. Rewards include things like game passes, gift cards, sweepstakes entries, magazine subscriptions, charitable donations, and more.
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Click REDEEM REWARD on the reward page. Once you click a reward, you’ll go to a page with more information about the reward. Click the REDEEM REWARD button to proceed.
- Sweepstakes entries will have an ENTER SWEEPSTAKES button instead.
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Select CONFIRM REWARD. Your points will be used toward the purchase, and you should get a confirmation email at the address associated with your account.
- You might be asked to verify your selection with a code sent to a phone number linked to your Microsoft account.
- If you don’t get the confirmation email, go to rewards.bing.com/, click the Redeem tab, and select Order History on the left side of the page. Click Resend next to your order to send the confirmation email again.^{[4]
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Section 3 of 4:

Redeeming in the Xbox App

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1
Tap your name at the top of the app. Open the Xbox app on your mobile device and tap your name at the top of the screen. This will take you to your account information page.
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Tap the Rewards tab if it’s not already selected. You might be prompted to claim any unclaimed points. Tap the prompt to add the points to your balance.
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Tap Get rewarded. It’s a green button under your rewards points balance and goal banner.
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Select the reward you want to claim. Scroll through the different categories of rewards and find one you’re interested in. For example, you can claim a sweepstakes entry, trade in points for a gift card or game pass, or donate to a charity.
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Tap Redeem. Once you open the page for a reward, you’ll see a Redeem button near the top of the page if you have enough points.
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Tap Confirm. The next page will show your new balance after you spend the points for the reward. Tap the green Confirm button to claim your reward. You should get a confirmation email with further instructions.
- You might be asked to verify your selection with a code sent to a phone number linked to your Microsoft account.
- If you don’t get the confirmation email, go to rewards.bing.com/, click the Redeem tab, and select Order History on the left side of the page. Click Resend next to your order to send the confirmation email again.^{[5]
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Section 4 of 4:

FAQ

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1
What happened to the Microsoft Rewards app? Microsoft recently streamlined the rewards system so you don’t need a separate app to claim rewards. The Rewards app has been discontinued. Any points you had in the Rewards app should still be available on the web, on your Xbox console, or in the Xbox app, unless they have expired.
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Why can’t I see the Rewards tab on my console? Xbox rewards aren’t supported in all countries and regions. Find out if Rewards are available in your region by visiting www.xbox.com/en-US/regions, clicking Products/Services near the top of the page, and clicking Rewards in the left-hand menu.
- If you use a VPN that routes your internet traffic through a country where rewards aren’t available, you won’t be able to access rewards.
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Why am I having issues redeeming my rewards points? There are several different reasons you might not be able to claim your points. Check for the following potential problems:^{[6]
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- Are you in the same region you used to sign up for your account? If you’re traveling or if you’ve moved to a different country or region, you might not be able to redeem your rewards.
- Do you have a VPN turned on? If so, Microsoft’s servers might not be able to read your region correctly. This is a common reason for problems redeeming points.
- Did you link a VoIP number to your Microsoft account? You can only authenticate rewards purchases with a landline or mobile phone number. You’ll need to visit account.microsoft.com/security and update your number in the Security Information section.
- Is your phone number linked to multiple Microsoft accounts? If so, you may not be able to use it to confirm rewards purchases. You’ll need to update with a new mobile or landline number at account.microsoft.com/security.
- Did you use the right code when verifying your purchase? If you got a code on your mobile device to authenticate your points purchase, make sure you entered it correctly. If you enter the code incorrectly too many times, you’ll have to wait 48 hours before you can try again.