How Long Do Refunds Take on Steam? Your Questions Answered

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Know when and where you'll get your Steam refund

Written by Stan Kats | Edited by Rain Kengly

Last Updated: December 3, 2025 Fact Checked

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• Steam Refund Timing
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• Checking Refund Status
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• FAQ

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If you refunded a game on Steam, you may be wondering when your money will get back to you. Most refunds will be returned within 24 hours, but this may take longer depending on your payment method and how you chose to get your money back. Here's how long it takes for Steam to refund your account.

When will I get my Steam refund?

Steam refunds typically take about 24 to 48 hours to refund Steam Wallet credit back to your account. If you're refunding to a credit card or bank account, it can take up to 3 to 5 days to process. Refunds may be delayed due to your return eligibility or your individual bank.

Steps

Section 1 of 3:

How long do refunds take on Steam?

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1. 
   Most Steam refunds are processed within 24 hours, but it depends on the payment method. If you purchased content using Steam Wallet credit or chose to refund the payment as credit, it will typically be processed within 24 to 48 hours from your request. If you purchased content using your bank account, it will typically be processed within 3 to 5 days, but it can take up to 7 days to appear in your account.

   • Some credit cards (or prepaid cards) can take extra time to process.
   • If the refund was approved but you don't see the funds in your bank account, you'll need to contact your bank about pending refunds.
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Section 2 of 3:

How to Check Your Refund Status

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1. 
   Go to your Steam account details to check pending balances. To find this page, launch Steam, and then click your username in the top-right corner. Click Account details in the drop-down menu. You should see any pending balances underneath the Store & Purchase History header.

Section 3 of 3:

Frequently Asked Questions

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1. 1
   What can I request a refund for? You can request a refund for any content that has less than 2 hours of playtime and is within 14 days of purchase.
2. 2
   How can I check if a purchase is eligible for a refund? To be eligible for a refund, it must be within 14 days of purchase, and you must have less than 2 hours of playtime on the content. You can request a refund by visiting Steam Support on the Help tab.

   • You can also refund a gifted game you received or gave to someone else.
3. 3
   Where is my refund? If your credit card or bank account refund was approved but you don't see the balance, you may need to wait up to 7 days for it to appear. If the balance still isn't in your bank account after 7 days, you'll need to contact your bank and ask about pending refunds for your account.

   • If you refunded to your Steam balance, it should take around 24 to 48 hours for the funds to appear in your Steam Wallet. You can check by clicking your username and selecting Account Details.
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