Why Did Discord Disable Your Account? What to Do Next

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Find out why your Discord account was disabled and what to do next

Co-authored by Darlene Antonelli, MA Reviewed by Luigi Oppido

Last Updated: February 13, 2025 Fact Checked

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Why Your Discord Account Is Disabled

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Getting Your Account Back

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Identifying a Disabled Account

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Tips

Have you tried to log into your Discord account and see that your account has been disabled? You can check your email for more information about the action from Discord, but you can also learn more about disabled accounts by reading this guide.

Discord Account Disabled?

If you think your Discord account was falsely disabled, you can appeal to Discord by opening a ticket. Do this by going to the Discord support site and submitting a ticket under Appeals & Age Update Requests and explaining why you think it was an accident.

Section 1 of 3:

Why Your Discord Account Is Disabled

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There are a few reasons why your Discord account is disabled:
- Sharing Inappropriate Content - Servers usually have a list of rules for you to follow; they can ban you from the server if you post content that breaks these rules. Do this on enough servers and get banned, and the Discord team will start to notice.
- Violating Discord's Terms of Service - You agreed to follow a set of rules when you signed up for an account on Discord; if you break any of these rules, Discord will disable your account and you cannot recover it.
- Misuse of feedback systems - You can submit feedback to Discord to improve their app on your computer, phone, and tablet, but if you abuse this system or submit false reports, your account may be temporarily disabled.
- Under Age - Every Discord user must be over 13 to use the platform. If you're under 13, Discord will disable your account.
- For chargeback - If you pay for something through Discord (like a Nitro subscription) with PayPal and it's immediately refunded, your account may be flagged and disabled, but you can quickly and easily appeal that action and get your account back.
- For spam - In the event that you leave more than one server or if a bot on your account makes it seem like you're leaving multiple servers at once, Discord may disable your account. However, you can quickly and easily appeal the disable and get your account back.
  - More often than not, you'll also receive an email that details why your account was disabled and what next steps you should take.

Section 2 of 3:

How to Get Your Discord Account Back

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Go to this page to submit a ticket. This won't work if you violated Discord's ToS and the email you initially received will state that.
This is under the "What can we help you with?" header.
This is the email address associated with your Discord account.
It's under the "How can we help?" header.
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Choose An action taken on my account. It's under the "What would you like to appeal" question.
- Make sure all fields are checked or marked and enter your contact information.
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Enter a brief description of your problem under "Subject" and "Description." Long descriptions can be misunderstood or not read completely, so keep it simple. If you can include screenshots, drag and drop them to the page to add them to your ticket.
- Be respectful. You're more likely to have your account reinstated if you're respectful and polite.
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Click Submit. It's at the bottom of the page and will send your appeal to Discord.
- Check your email. The email associated with your Discord account will receive a message from Discord about why your account was disabled.
  - If you don't see an email in your Inbox, check your Spam/Junk folders. About 5 years ago, there was a bot mishap on Discord's behalf that resulted in a lot of accounts being disabled for spam, but without getting emails. If you're concerned that this might be happening again, check online for any updates from Discord or contact their customer support.
- Don't open multiple tickets. Instead, you can reply to your own ticket to refresh it in the queue. But be patient since you most likely aren't the only one experiencing issues with Discord.^{[1]
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Section 3 of 3:

How to Identify If an Account Is Disabled

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1
Check the user's activity. The user in question will no longer be as active as they have in the past, meaning that they won't respond to DMs or join servers.
- If you can't log into your account, log into another and check out your original account to see its activity.
- But what if the user blocked you? Read this wikiHow article to learn how to tell if an account blocked you on Discord.
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Look at the username. You'll see that the username looks like "DeletedUser#####" if Discord has disabled the account.
- If you can't login to your account, login to another and check out your original account to see its activity.
- A disabled account might contain no other profile information; this is also true for new accounts as well.
- If the account in question is yours, you can log in. If you can't log in, you'll see a message that your account has been disabled by Discord.