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Having trouble with your Steam downloads? If your games aren't downloading or are stuck, you can try clearing your Steam download cache. This should fix any problems you have with downloads, but keep in mind this will cancel anything you're currently downloading. Here's how to clear the Steam cache using your Windows or Mac computer.
Delete Steam Download Cache
To clear your Steam cache, open Steam, and then click Steam > Settings > Downloads. Look for the "Clear Download Cache" section and click Clear Cache. Click Confirm to start the clearing process. You'll need to sign back into your Steam account afterwards.
Steps
How to Clear Your Steam Cache
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Launch Steam and click Steam in the top menu. This will open a drop-down menu.[1]
- If you're having issues with Steam games not downloading or starting, you can clear your download cache to fix it.
- Clearing your download cache won't uninstall or affect any of your games. However, if you have any games installing or have pending updates, this process will cancel them. Be sure to finish any downloads before beginning.
- This process will also sign you out of your Steam account when you're finished, so be sure you still have your account information to log in again.
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Click Settings. A new window will open.Advertisement
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Click Downloads. You can find this in the left panel, between Library and Storage.
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Click Clear Cache next to "Clear Download Cache". You may need to scroll down to find this section.
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Click Confirm. Make sure you have your Steam login information; you'll be logged out once you press this button.
- Your Steam download cache will be cleared. Steam games should download and start normally again.
- Once finished, you can sign into Steam again.





