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QuestionWhat should you include in a formal business letterhead?
Shannon O'Brien, MA, EdMShannon O'Brien is the Founder and Principal Advisor of Whole U. (a career and life strategy consultancy based in Boston, MA). Through advising, workshops and e-learning Whole U. empowers people to pursue their life's work and live a balanced, purposeful life. Shannon has been ranked as the #1 Career Coach and #1 Life Coach in Boston, MA by Yelp reviewers. She has been featured on Boston.com, Boldfacers, and the UR Business Network. She received a Master's of Technology, Innovation, & Education from Harvard University.
Life & Career CoachA salutation like "Ms." or "Mr." If you want to err on the side of caution, just say their first name, their last name, their title, and their company. That starts to take up a lot of the letter on the cover letter, so keep it brief. For example, “Meghan Chow, Director of Marketing,” “Google Analytics,” and “Dear Megan,” or “Dear Ms. Chow.” That's what I would put in the top of the letter. -
QuestionHow do you write a business complaint letter?
Lily Zheng, MALily Zheng is a Diversity, Equity, and Inclusion Consultant and Executive Coach who works with organizations around the world to build more inclusive and innovative workplaces for all. Lily is the author of Gender Ambiguity in the Workplace: Transgender and Gender-Diverse Discrimination (2018) and The Ethical Sellout: Maintaining Your Integrity in the Age of Compromise (2019). Lily earned her MA in Sociology from Stanford University.
Diversity, Equity & Inclusion ConsultantOrganize the letter efficiently. Clearly lay out the problem, its impact on you and your work, and suggest a resolution that will resolve the problem and its negative impact. To support all of these points, supply details that corroborate your interpretation and quantify impact. Details can involve information on who, what, where, and when. -
QuestionHow do I respond to complaints about poor customer service?
Community AnswerThank the person for their feedback (it will make him or her feel important) and apologize for the service. Promise that it won't happen again, and that you will strive to do better. If possible, offer to fix the person's issue, or ask what sort of resolution he or she is looking for. -
QuestionWhere can I get a sample business letter?
Community AnswerMicrosoft Word or Publisher have templates, or you can go online and look at images and use a similar layout. -
QuestionHow do I actually type a business letter from the start -- do I have to format it?
Community AnswerThe best way to do it would be to use Microsoft Word or another word processor with built-in templates. You can then select the business template and customize it to fit the business. -
QuestionWhere do I put the "cc:?"
Community AnswerUse this order: Your signature Your title (if any) Your contact information (if any) Enclosure (if any) : CC:
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QuestionI am in eighth grade. How should I write a business letter to Apple?
Community AnswerWrite it as a review with feedback or questions and look out for the perfect format for the letter.
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QuestionDo I put one space or two after a period at the end of a sentence in a business letter?
Community AnswerIn all forms of English writing, put one space after each sentence to separate it from the next.
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QuestionWhere do I find local information for a business?
Community AnswerSearch the business on Google Maps and click on it; this will give you the address, phone number and link to the business's website (if available).
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QuestionWhat is the size of a business letter?
Community AnswerIf you are outside the U.S., you might use size A4 paper. Some lengthy contracts may be printed on 8.5” x 14” (“legal size”).
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QuestionHow do I write a business letter if my recipient and I are from the same institution?
Community AnswerDepending on the context, a less formal email may be appropriate (e.g. one college faculty writing to another could simply start by addressing the recipient with the fairly formal "Dear Dr. Smith" (assuming you are not well acquainted), compose with a relatively formal tone avoiding any slang, and end as it shows above by including your contact info. -
QuestionWhat happens if I say mean things to the sender in my business letter?
DonaganTop AnswererIt's hard to say, but you can assume it won't be something you'll like. -
QuestionI have received a professional letter with commas after all lines of the letter addressed to me, also an important page with the 2nd page typed on the back - upside down - are these common practices?
DonaganTop AnswererNo. Both of those situations are unusual, even weird (and certainly not "professional.")
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QuestionI am sending letters to the heads of two different companies whose companies are both involved in the same issue. Should I cc each or send the letter to "Dear Sirs"?
DonaganTop AnswererSend two individual letters. Address one to the head of one company. Address the other to the head of the other company. Use their names if you know the names. Say "Dear Sir" if you don't.
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QuestionWhen you are adressing the letter to the company in general and not a person, can you still use you or should you change it to you all?
DonaganTop AnswererDon't use "you all." "You" would be okay, or perhaps "your company" or "the company."
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