Q&A for How to Log in to Snapchat

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  • Question
    What is the age restriction for Snapchat?
    Community Answer
    Community Answer
    Users must be 13 years or older, in accordance with COPPA.
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    Not Helpful 4 Helpful 9
  • Question
    How can I get past the error message that says there is no network connection when logging into Snapchat?
    Community Answer
    Community Answer
    Make sure your phone is connected to a strong WiFi signal, otherwise neither your chat section nor your stories will open.
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    Not Helpful 3 Helpful 10
  • Question
    Can I log in without a password, email or phone number?
    Community Answer
    Community Answer
    No. In order to login to Snapchat, you must have an account, which requires a password and either an email or a phone number.
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    Not Helpful 16 Helpful 19
  • Question
    How do I login to Snapchat if my number changed?
    Community Answer
    Community Answer
    Type in your email address or type in your new number that you will find in Settings.
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    Not Helpful 9 Helpful 4
  • Question
    When I enter my credentials for login it gives a message saying something went wrong. What to do then?
    Jbilly
    Jbilly
    Community Answer
    Restart the device. If that doesn't help, reinstall the app and make sure you're using a good, stable network connection.
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    Not Helpful 4 Helpful 1
  • Question
    What do I do if it says something went wrong when trying to make a new Snapchat account?
    Community Answer
    Community Answer
    Try restarting your device? If that doesn't help, reinstall the Snapchat app and make sure you're on a good, stable network connection.
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    Not Helpful 3 Helpful 0
  • Question
    How do I log into Snapchat if I changed my phone number and can't get the recovery code?
    Community Answer
    Community Answer
    If you lost your recovery code, you would need to create a new account as it's not possible to log in to Snapchat without the recovery code.
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    Not Helpful 8 Helpful 2
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