Q&A for How to Connect Wireless Headphones on iPhone or iPad

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  • Question
    What is meant by selecting the headphones?
    Community Answer
    Community Answer
    Open your "Settings" and scroll down to "Bluetooth." First, make sure Bluetooth is turned on. If the headphones have a "discoverable" mode, make sure that is turned on as well. Under the Bluetooth on/off switch is a list of devices; the headphones should show up in this list and will have a message that says "Not Connected." Tap on the "Not Connected" message in the white bar with the name of the headphones in it, and it should start to sync. A message will appear to notify you if the sync was successful or not. (Sometimes it takes a while.) Make sure to keep the headphones near the phone while doing this.
  • Question
    Why do I hear a different song in each earbud?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    This likely means that one earphone is connected to one device and the other earphone to another. Disconnect them from both devices by either resetting or disconnecting them. Then reconnect them to the desired device.
  • Question
    Why isn't my device appearing on Bluetooth?
    Swaggrace
    Swaggrace
    Community Answer
    Ensure both your Bluetooth and headphones are on, and check if your headphones are charged. Make sure they aren't connected to Bluetooth on any other device. If issues persist, try turning off and back on your phone's Bluetooth and your earbuds.
  • Question
    How do I install my CEBT-400 on my device?
    Carpetburn31
    Carpetburn31
    Community Answer
    Refer to the guide that came with your device. Most Bluetooth devices have a button you must press to make them discoverable by your iPhone or iPad. Go to your settings and tap on "Bluetooth," then press the Bluetooth button on your device. It should show up in a matter of seconds.
  • Question
    How can I increase the volume on my earbuds?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    On earbuds, this may vary by device, but there is usually a button to adjust the volume. You can also adjust the volume using the volume control on the side of your device.
  • Question
    Why is sound still coming from my iPad instead of my connected headset?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    This might be a software issue. Try restarting your iPad Pro, resetting the headphones, or connecting another Bluetooth device to the iPad. If another device connects, the headphones may be at fault; if not, the issue may lie with the iPad.
  • Question
    Do my earbuds automatically turn on when I remove them from the case, even though there's no button on them?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    It's hard to say for certain whether your particular ones will or won't, many earbuds do automatically connect once you take them out of the case.
  • Question
    How do I turn on Bluetooth headphones?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    This can vary by device, but typically there's a button to power on the headphones. A light should indicate they are on. Check the device manual if needed.
  • Question
    How can I tell if my headphones are on?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    Play a song or video to see if sound comes out. If connected, a headphone icon should appear on your device. Additionally, your headphones might have a light that indicates they are connected.
  • Question
    Why doesn't my iPhone 7 show a list for my classic wireless earbuds?
    Anya Karpushenkoff
    Anya Karpushenkoff
    Community Answer
    To connect wireless earbuds like Apple AirPods, first ensure they are paired together. On your iPhone 7, go to Settings, then Bluetooth, and make sure Bluetooth is on and searching. Hold the button on the back of your AirPods until they appear on your phone, then select them to connect. If you're using Apple AirPods, this should resolve the issue.
  • Question
    I don't have a button on my earphones. What should I do?
    StrangelyQuiet
    StrangelyQuiet
    Top Answerer
    Some earphones automatically turn on when removed from their case, assuming they are charged. Check the manual to see if that's the case or if something else needs to be done to turn the earphones on or connect to your device.
  • Question
    Do I need to be in the same location as my sister to connect my computer to her iPad? She lives in a different city.
    Community Answer
    Community Answer
    Yes, if you're connecting through Bluetooth, but not if you're using an iCloud account.
  • Question
    How do I connect new boAt EarPods with my Apple iPhone if the device isn't showing in the list?
    Tykia Avant
    Tykia Avant
    Community Answer
    There is a pairing button located either inside or on the back of the case. Press and hold it for at least 10 seconds to make the device discoverable, and it should then appear in the device list.
  • Question
    My iPhone is not detecting my wireless headphones. What can I do?
    Katie Hahn
    Katie Hahn
    Community Answer
    Make sure your headphones are charged. Then try resetting your phone or forget the device and reconnect it.
  • Question
    I can't hear anything from my earbuds. What should I do?
    Katie Hahn
    Katie Hahn
    Community Answer
    Clean the earbuds thoroughly. If they still don't work, contact the manufacturer for assistance.
  • Question
    Why don't my earbuds appear in my devices list?
    Tykia Avant
    Tykia Avant
    Community Answer
    They may not be in pairing mode. Look for a small button on the earbud case and make sure both earbuds are secured in place with the lid open. Press and hold the pairing button for at least 10 seconds, and they should now be discoverable.
  • Question
    How can I troubleshoot my wireless headphones not appearing on my iPhone or iPad when trying to connect them?
    Edwark31
    Edwark31
    Community Answer
    To connect your headphones, first be sure they are powered on and in pairing mode, often indicated by a flashing LED after holding a dedicated Bluetooth/pairing button. Then on your iPhone or iPad go to Settings > Bluetooth and confirm that Bluetooth is turned on. Once your headphones appear under 'Other Devices,' tap their name to connect. If issues persist, try restarting your iPhone or iPad.
  • Question
    Why won't my earphones show up under Bluetooth on my iPhone 7?
    WizardB
    WizardB
    Community Answer
    Try restarting your phone and earphones, consult your manual for pairing instructions, ensure Bluetooth is enabled, and then attempt to pair the earphones again.
  • Question
    Why is the music playing at a low volume, and is there a different volume setting I should check?
    Jack Award
    Jack Award
    Community Answer
    To troubleshoot low music volume: 1. Check your device and app volume settings. 2. Ensure system settings aren't affecting volume. 3. Verify that external speakers or headphones are at maximum volume. 4. Restart your device or app to resolve any glitches. 5. Update your device's OS and music app. If the issue persists, seek technical support.
  • Question
    How do I connect my wireless earbuds if I don't see them as an option?
    WizardB
    WizardB
    Community Answer
    Make sure Bluetooth is turned on. If they're AirPods, ensure you have the latest iOS update. Hold the AirPods case near your iPhone or iPad, and a setup animation should appear; tap it to connect.
  • Question
    How do I disconnect headphones on an iPhone?
    Anya Karpushenkoff
    Anya Karpushenkoff
    Community Answer
    To disconnect headphones on an iPhone, go to Settings, select Bluetooth, find the device you want to disconnect, and tap it. Then, scroll down and tap "Forget This Device" to disconnect it.
  • Question
    Why is my Bluetooth not finding my wireless headset?
    Amfarook24
    Amfarook24
    Community Answer
    Sometimes you need to "forget" the headset in Bluetooth settings so it can refresh and reconnect.
  • Question
    My wireless ear pods do not show up in Bluetooth.
    Hailey Heppner
    Hailey Heppner
    Community Answer
    If your AirPods are not showing up in Bluetooth, they might be dead, or you may need to press the button on the back of the case until the light comes on.
  • Question
    Can I connect two pairs of headphones to my device?
    Learn Now Distance Learning College
    Learn Now Distance Learning College
    Community Answer
    Yes, you can use the 'Share Audio' feature, but this is available only on iOS 13.1 and newer.
  • Question
    I have connected my wireless earbuds to my iPad. I can hear sound, but the microphone doesn't work in games, even though it works on other apps like Instagram. How can I fix this?
    Chef Jeff
    Chef Jeff
    Community Answer
    Check your game settings to see if the microphone is connected properly. Some headphones have apps that allow you to adjust the settings, so you might want to look there as well.
  • Question
    How can I pair my headphones to my phone?
    Jarom Cookson
    Jarom Cookson
    Community Answer
    Headphones often have a pairing button on them. Open the Bluetooth page on your phone and simultaneously hold the button on your headphones. Once recognized, click on it to pair.
  • Question
    My headset is a wireless BH105A, and I can't see it after I open Bluetooth.
    Evelyn Wong
    Evelyn Wong
    Community Answer
    Go to Settings and click Bluetooth. Check that it is on, then switch on your headphones. Click on BH105A, and it will be connected.
  • Question
    How to connect i18 Wireless Bluetooth Earbuds to Apple iPhone?
    Avicii GB
    Avicii GB
    Community Answer
    Go to settings and click the Bluetooth button, you can search for it. Then look for the device name (it could be just numbers) click the option and your device might say 'bluetooth connected' or flash a light.
  • Question
    My Bluetooth earbuds will only play from one side. It could be either side, but never from both sides at once. What am I doing wrong and how do I fix this?
    Community Answer
    Community Answer
    The problem is most likely your earbuds. You can fix this by removing then reconnecting your earbuds, check the earbud’s manual to see if it allows for both earbuds to be used at once, shut down your iPhone, turn Bluetooth off and on, and if none of that works, contact the developer [in the manual] themselves for tech support.
  • Question
    They aren’t syncing on an iPad but it did with the iPhone. Why?
    Playercircuit
    Playercircuit
    Community Answer
    The iPad might not be compatible with the headphones. See if your headphone package had a list of supported devices, or search the headphone model on your search engine.
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