Amy Thiessen, PCC, SEP, MACP
Somatic Voice and Communications Coach
Education
- Master's of Clinical Psychology (MACP), Antioch University
- Bachelor of Commerce (BComm), University of Calgary
Professional Achievements
- 5-star rating on Google for In Resonance Coaching
- Appeared at the Embody Lab Mind-Body Therapy & Embodied Yoga Summits, as well as performances at Wanderlust, Bali Spirit Festival, and TEDx Calgary
- Music has been performed on TV and radio across Canada
Certifications & Organizations
- Somatic Experiencing Practitioner (SEP) - Somatic Experiencing International
- Professional Certified Coach (PCC) – International Coaching Federation
- Yoga & Mindfulness Teacher Training - Various programs
Favorite Piece of Advice
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Forum Comments (4)
Then, when you do apologize, you want to be grounded and present to the best of your ability. That may mean preparing prior to think about what you want to say and how you want to say it. Then you want to be really specific in what you're apologizing for. That specificity is really important because not only does it allow the other person to really understand, it also creates adequate responsibility.
A concept I like that I use with my clients is, it's not your job to trust me. It's my job to prove I'm trustworthy. And so, you need to demonstrate that you are trustworthy until they trust you. Maybe you go see a therapist, maybe you go talk to somebody, maybe you get a whatever it is, maybe you get some support. Then you remain present and you don't force them or pressure them to trust you because that is the opposite of being trustworthy. In sum, you need to be willing to make change, take the time to make those changes, and recognize that it is not the other person’s job to trust you, but yours to become trustworthy and to be trustworthy. Finally, recognize that regaining trust is going to happen at the pace it happens.
You'll notice when people talk, they'll light up about certain things. If you ask more questions about the thing the person lights up about, you're probably going to learn something. And then make sure you're listening to understand, not just waiting for your turn to speak. It's all about active listening. That's a really key component; ask questions that invite the other person to share things that they like, appreciate, or enjoy.
1. Be present. If you are looking at other conversations or people, you lose the chance to really connect with what you are talking to.
2. Begin with curiosity and open questions.
Use open questions that seek out a longer response than a simple yes/no answer. For example, How are you finding this event? Instead of Do you like this event?
Ask questions that anchor from a point of shared connection. For example, at a friend's party you might ask How did you meet so-and-so (i.e. your shared friend)
Use your experience as a possible gateway of shared connection. For example, if you are nervous at a networking event, go to someone who also looks nervous and say something like - "I always feel a little awkward at the beginning of these events - how are you finding it so far?
3. Listen actively & Engage from there
This means listen to understand instead of waiting for your turn to speak. Actively engage with non-verbal cues (e.g. nodding, smiling) and use what you hear to engage more deeply in the conversation, for example
Ask clarifying questions - You just said __________ would you help me understand what that means?
Notice changes in a person's emotions or affect - for example, if the person you are speaking with sounds more excited about something (e.g. Oh, how I loved that trip), use that as an opportunity to ask specifically about the trip (e.g. It sounds like it was an amazing trip, would you tell me more about it?)
Follow your curiosity - when they speak about something that sounds interesting to you, inquire further. E.g wow, you said you work as a marine biologist, that sounds very interesting. Would you tell me a little more about what you do day to day?
Once the conversation gets going, it usually becomes easier to carry on.
Here are a few of my favorite conversation starters.
Personal:
What brought you here today?
What are you interested in these days?
What is one of the most memorable experiences you've had?
Where's your favorite place to travel?
How do you know _______ (insert shared connection)?
Networking:
What type of work do you do?
What do you wish more people knew about your job/industry?
What is the best part of your day?
What is one of the most memorable times in your career?
Co-authored Articles (10)
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The fight is over, and you’re wondering how to apologize for your behavior, not to mention a handful of specific things you wish you hadn’t said. The emotional intensity of personal relationships, and the closeness ...
