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This wikiHow teaches you how to activate your HBO Go account at HBOGO.com so you can watch HBO programming on your computer or internet TV.

Things You Should Know

  • If you’re using a computer, go to the HBO Go website, sign in with your HBO account, then sign in to your TV provider when prompted.
  • If you’re using a smart TV, start the HBO Go app, sign in to the app, and use HBO Go’s activation website to activate your device.
Method 1
Method 1 of 2:

Activating HBO Go to Watch on a Computer

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  1. Go to https://www.max.com in a web browser. If you subscribe to HBO Go through your TV provider, you can use this method to start watching shows and movies on your computer.
    • If you want to activate HBO Go for an external device like a smart TV, TiVo, or Roku, see this method.
  2. It’s at the top-right corner of the page.
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  3. If you don’t see its logo or icon, select it from the drop-down menu under ″All Providers.″
  4. You’ll use the username and password you created with your TV provider. If you don’t know this information, contact your provider.
  5. This is the 3-14 character username that will appear on your profile.
    • If you’ve already created an ID you won’t be prompted to do so again.
  6. This is not required.
  7. Your HBOGO.com account is now active.
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Method 2
Method 2 of 2:

Activating HBO Go for a Smart TV

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  1. If you plan to watch HBO on an internet TV device like a Samsung TV, Fire TV, or TiVo, you’ll need to install the app and then activate your HBO account at HBOGo.com. This method walks you through the process.
  2. This might be called Activate or Activate your device on some systems. This displays an activation code on the screen. You’ll need to enter this code on your computer.
    • The code will expire after 15 minutes.
  3. A list of TV providers will appear.
  4. If you don’t see its logo or icon, select it from the drop-down menu under ″All Providers.″
  5. You’ll use the username and password you created with your TV provider. If you don’t know this information, contact your provider.
  6. This is the code that’s displayed on your internet-enabled TV.
  7. Once the activation is complete, you’ll see a ″Success″ message on the TV and on the website. You can now start watching HBO Go.
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About This Article

Mitch Harris
Co-authored by:
Consumer Technology Expert
This article was co-authored by Mitch Harris and by wikiHow staff writer, Nicole Levine, MFA. Mitch Harris is a Consumer Technology Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University. This article has been viewed 89,291 times.
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Co-authors: 6
Updated: July 6, 2025
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